TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty Special Offer
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TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty Reviews
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TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty Overview:
- Plug-and-Play Compatibility for More Entertainment Options
- Numerous Inputs and Outputs
- Enhanced Picture and Sound Quality
- Channel Labeling and Sleep Timer for Ease of Use
- Efficient Design Saves Money and Energy
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TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty Reviews
648 of 655 people found the following review helpful 
BEST TV BARGAIN on Amazon!!!, December 25, 2011 By MadQueen (California, USA) - See all my reviews Amazon Verified Purchase This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) I purchased this TV on sale in Dec. 2011 for under $300. It's an updated model of TCL L40FHDF11TA. It's put in a master bedroom. I'll rate each category in Amazon's system of 1 to 5 stars. My ratings are relative to how this TV stacks up against other TVs in its price range.
SETUP *** (3 stars)
The TV was well-packed in the shipping box (43.5" x 31" x 10.5") with 2 yellow nylon straps holding it together. (If your straps are missing, the shipper might have broken them while carrying and dropped the TV.) For wall mounting, you need a VESA 400x400mm compliant mount such as this,... Read more
The manufacturer commented on the review below See comments 347 of 366 people found the following review helpful 
Great product with some customer service reservations (SNAFU rectified, but still happened), December 22, 2011 By This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) UPDATE 12/27/11:
Since writing this review, I was contacted by phone both by TCL directly and the management of A&D Electronics and they are currently shipping me a new unit, 2-day air, and have profusely apologized for the extensive communication issues I received during the service process.
I still believe TCL would benefit from a significant investment and restructuring in their customer service workflow, and the frustrations of my customer-service experience will weigh into my decision to purchase again from them. But they have finally resolved my issue in a very high-touch manner, so I have moved my original review of one star to three stars. I hope that others who experience similar customer service woes can also find resolution for their issues.
--------
ORIGINAL REVIEW: (1 Star)
I have loved this TV and actually bought two more, for my family and my office. The picture quality for the price is unbeatable. However, after 5... Read more
The manufacturer commented on this review( What's this?)Posted on Dec 23, 2011 5:13:52 AM PST TCL Product Support says: 
Hi Brandon, we apologize for your unfortunate customer service experience. Please be assured that your issue will be quickly addressed and your 2 year limited warranty is intact. Permalink
84 of 86 people found the following review helpful 
Great for the price, November 25, 2011 Amazon Verified Purchase This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) 12/6/11 -Update regarding the random powering on issue. Finally called TCL customer service. They were aware of this bug and walked me through doing a firmware update. Phone call and update took all of 10 minutes. You go to the website, download the update, put it on a memory stick, plug the stick into the USB port on the TV et voila! 2 clicks and 30 seconds later you're done.
Bought this t.v. for a new apartment and with a few caveats, am pleased with my purchase. The picture quality is great, sound completely adequate for my needs. The only oddities are these. The T.V. turns itself on randomly. I turn it off and somewhere between 1 and 8 hours later it turns back on. read the manual - found nothing to explain it, googled and found one user with a similar complaint who was advised to contact the manufacturer. That seems somewhat ominous - I will contact the company and post later with the outcome. The second oddity is that COMCAST does not have the codes from... Read more
› See all 595 customer reviews...
| 648 of 655 people found the following review helpful BEST TV BARGAIN on Amazon!!!, By MadQueen (California, USA) - See all my reviews Amazon Verified Purchase This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) I purchased this TV on sale in Dec. 2011 for under $300. It's an updated model of TCL L40FHDF11TA. It's put in a master bedroom. I'll rate each category in Amazon's system of 1 to 5 stars. My ratings are relative to how this TV stacks up against other TVs in its price range.SETUP *** (3 stars) The TV was well-packed in the shipping box (43.5" x 31" x 10.5") with 2 yellow nylon straps holding it together. (If your straps are missing, the shipper might have broken them while carrying and dropped the TV.) For wall mounting, you need a VESA 400x400mm compliant mount such as this,... Read more The manufacturer commented on the review below See comments 347 of 366 people found the following review helpful Great product with some customer service reservations (SNAFU rectified, but still happened), By This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) UPDATE 12/27/11:Since writing this review, I was contacted by phone both by TCL directly and the management of A&D Electronics and they are currently shipping me a new unit, 2-day air, and have profusely apologized for the extensive communication issues I received during the service process. I still believe TCL would benefit from a significant investment and restructuring in their customer service workflow, and the frustrations of my customer-service experience will weigh into my decision to purchase again from them. But they have finally resolved my issue in a very high-touch manner, so I have moved my original review of one star to three stars. I hope that others who experience similar customer service woes can also find resolution for their issues. -------- ORIGINAL REVIEW: (1 Star) I have loved this TV and actually bought two more, for my family and my office. The picture quality for the price is unbeatable. However, after 5... Read more The manufacturer commented on this review( What's this?) Posted on Dec 23, 2011 5:13:52 AM PST TCL Product Support says: Hi Brandon, we apologize for your unfortunate customer service experience. Please be assured that your issue will be quickly addressed and your 2 year limited warranty is intact. Permalink 84 of 86 people found the following review helpful Great for the price, Amazon Verified Purchase This review is from: TCL L40FHDF12TA 40-Inch 1080p 60 Hz LCD HDTV with 2-Year Warranty (Electronics) 12/6/11 -Update regarding the random powering on issue. Finally called TCL customer service. They were aware of this bug and walked me through doing a firmware update. Phone call and update took all of 10 minutes. You go to the website, download the update, put it on a memory stick, plug the stick into the USB port on the TV et voila! 2 clicks and 30 seconds later you're done.Bought this t.v. for a new apartment and with a few caveats, am pleased with my purchase. The picture quality is great, sound completely adequate for my needs. The only oddities are these. The T.V. turns itself on randomly. I turn it off and somewhere between 1 and 8 hours later it turns back on. read the manual - found nothing to explain it, googled and found one user with a similar complaint who was advised to contact the manufacturer. That seems somewhat ominous - I will contact the company and post later with the outcome. The second oddity is that COMCAST does not have the codes from... Read more |
› See all 595 customer reviews...
